At Sylvan, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Sylvan and how we use it.
- Information We Collect
When you visit or make a purchase from Sylvan, we collect personal information you provide to us, such as:
- Name, shipping address, and billing address.
- Contact information including email address and phone number.
- Order details and transaction history.
- How We Use Your Information
We use the collected information to:
- Process and fulfill your orders, including sending order updates and shipping notifications.
- Respond to customer service inquiries and support requests.
- Improve our website design, catalog presentation, and user experience.
- Send periodic promotional emails or news (only if you opt-in to our newsletter).
- Data Protection & Security
We implement strict security measures to protect your personal information. We do not sell, trade, or rent your personal identification information to third parties. - Cookies
Sylvan uses cookies to store information about visitors’ preferences and the pages on the website that the visitor accessed or visited. This optimizes the users’ experience by customizing our web page content based on visitors’ browser type or other information. - Contact Us
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@bysylvan.com.